DinePavilion / Legal information

Privacy Policy

This Privacy Policy explains how DinePavilion may handle personal information connected with visits to dinepavilion.com and direct communications with the restaurant. It is intended to help visitors understand the information that may be involved, why it may be used, and how to ask questions or raise a concern.

Website visits and enquiries Collection, use and disclosure Cookies, access and concerns

This page reflects the current version of the policy. If it is updated, the revised information will be shown here. Use the reading guide below to move directly to the topic you need.

Reading guide

Find what you need

Use this document index to find a plain-language explanation of each privacy topic.

01 / Personal information

Information we may collect

What information is relevant will depend on how you choose to interact with DinePavilion.

Information you choose to provide

You may choose to provide personal information when you contact DinePavilion by email, phone or through a website enquiry route. Depending on your message, this might include your name, contact details and the content of your enquiry. For example, you may ask a question about an upcoming visit or request information relevant to your plans. Please provide only information that is relevant to the matter you would like us to consider.

If you want to contact the restaurant directly, you may write to [email protected] or call +61 2 8015 8437. The phone number is editable placeholder information. The geographic reference for DinePavilion is 175 Pitt Street, Sydney NSW 2000, Australia.

Website context / dinepavilion.com

Information collected through website use

When people browse dinepavilion.com, technical and usage information may be collected through the technologies and settings used by the website. This may include information about a device or browser, pages viewed, general interaction information and approximate technical data that helps the website operate and be understood. The information available in a particular visit can depend on the browser, device and choices made by the visitor.

These details may help DinePavilion understand how visitors move through the site and identify areas that may need improvement. The Cookies and linked services section below provides further high-level information about website technologies. This policy does not attempt to describe every technical activity in exhaustive detail.

Information connected with venue communications

Information may also arise when a person chooses to communicate about dining, cocktails, special evenings or a Casino Lounge enquiry. DinePavilion’s Casino Lounge is presented as face-to-face social entertainment featuring physical poker, roulette and blackjack, and any communication about it is considered in the same practical context as another restaurant enquiry. What is relevant will depend on what you decide to tell us.

Where a specific interaction presents its own information notice or request, that information should be read alongside this policy. Please do not send unnecessary sensitive information through a general enquiry.

02 / Purpose and sharing

How we may use and disclose information

How information may be used

DinePavilion may use personal information to respond to an enquiry, provide information that has been requested, operate and improve the website, communicate about a relevant restaurant interaction, and manage its relationship with people who contact it. The use of information will generally be connected with the reason it was supplied, or another relevant purpose explained at the time of the interaction.

For instance, contact details may help DinePavilion reply to a question, while website-use information may assist with understanding whether pages are clear and useful. This is intended as a practical explanation for visitors, rather than a statement about every possible operational activity.

When information may be disclosed

Information may be disclosed only where it is reasonably necessary in the circumstances. This may include:

supporting the operation of the website or DinePavilion’s business activities;
acting on a request or agreement made by the person who provided the information; or
meeting a disclosure that is otherwise required or permitted by applicable requirements.

DinePavilion does not present disclosure as a promotional feature. The details relevant to a disclosure will depend on the interaction and the information involved.

03 / Website technologies

Cookies and linked services

Cookies on dinepavilion.com

Cookies and similar technologies may be used on dinepavilion.com to support website functionality, understand how visitors use the site and improve the browsing experience. Browser settings may allow you to manage cookies. Changing those settings can affect the way parts of a website function, so it is useful to consider the choices available in your browser before applying them.

This Privacy Policy gives a high-level explanation only. For information specifically about cookies, please read the separate Cookie Policy. It may provide the most relevant place to look when you want to understand cookie-related information in the context of the website.

Read the Cookie Policy

04 / Your options

Your access and privacy options

Access and correction requests

You may contact DinePavilion to request access to personal information held about you, or to ask for information that you believe is inaccurate, incomplete or out of date to be corrected. To help us identify the request and respond appropriately, please provide enough detail about the interaction or information you are referring to. We may need to verify your identity before responding to an access or correction request.

A clear description of the information sought, together with the contact details you would like us to use, can help DinePavilion understand the request. This page does not set a particular response timeframe or outcome because the details of each request may differ.

Questions and concerns

If you have a privacy question or concern, please contact DinePavilion so the matter can be considered and responded to as appropriate. Include the information that is relevant to your question, such as the nature of the interaction or the detail you want clarified, but do not include unnecessary sensitive information in a general message.

The contact route below is intended to give you a direct way to raise an issue without needing to search through other website content. DinePavilion will consider the information you provide in the context of the concern raised.

05 / Current version

Updates to this policy

DinePavilion may update this Privacy Policy from time to time. The current version will be made available on dinepavilion.com, so it is helpful to review this page periodically, particularly before providing personal information through the website or beginning a new interaction with DinePavilion.

The policy is designed to give visitors a clear, calm starting point for understanding the website and enquiry context. If you need clarification about how it applies to your situation, please get in touch.

For a privacy enquiry, contact [email protected]