DinePavilion / Legal

Terms and Conditions

These Terms and Conditions govern use of dinepavilion.com and relevant interactions with DinePavilion’s dining and evening experiences. Please read them before using the website, making an enquiry, engaging with a reservation, or attending an experience where these terms are made available.

DocumentTerms and Conditions

Last updated26.08.2026

StatusLatest published version applies

Please retain or revisit this page for the current terms. If an updated version is published, it replaces earlier versions from the time it takes effect.

Reading guide and acceptance

Acceptance of terms

By using dinepavilion.com, providing information through the website, engaging with a reservation-related process, or attending DinePavilion where these terms are made available, you acknowledge that you have read and agree to comply with the terms that apply to that interaction. Some services or experiences may also be subject to conditions communicated at the relevant time. If you do not agree with these Terms and Conditions, please refrain from using the website or the relevant DinePavilion service or experience.

Website use and availability

Information on the website

DinePavilion aims to keep information on the website accurate and current. However, menus, availability, pricing, events, venue details and other information may change from time to time, including after material has been published. Website content is provided as helpful general information and should be confirmed where it is time-sensitive or important to your plans. We do not guarantee that every item, experience, seating time or detail shown on the website will be available when you enquire, reserve or visit.

Permitted use

You may use dinepavilion.com for lawful personal information, dining and venue-planning purposes. Please use the site respectfully and in a way that does not interfere with its operation, other visitors or DinePavilion’s systems.

Do not attempt to disrupt, damage or overload the website.
Do not seek unauthorised access to restricted areas or systems.
Do not misuse, copy or use website content for an unlawful purpose.
Do not provide information that is knowingly false or misleading.

Availability and external services

Access to the website may be interrupted, delayed or unavailable for maintenance, technical reasons or circumstances outside DinePavilion’s reasonable control. We do not guarantee uninterrupted access. Where the website directs you to a third-party service, that service is operated under its own terms and privacy practices. Please review those materials before providing information or relying on that provider’s service. DinePavilion is not responsible for third-party content, availability or practices.

Reservations, dining and venue attendance

Reservations and changes

Reservations, seating times, group arrangements and changes are subject to availability and any conditions communicated during the reservation process. Please provide accurate booking details so DinePavilion can respond appropriately to your plans. If your plans change, notify DinePavilion as early as practicable. A request to change or cancel a reservation is not confirmed until it has been acknowledged through the relevant reservation process or by DinePavilion.

Please note: practical arrangements may vary according to the date, group size, dining experience or venue operations.

Dietary requirements and service

Please tell DinePavilion about dietary requirements or allergies when booking, and remind venue staff when you arrive. Our team will endeavour to support clear communication and informed choices. However, food is prepared in a working kitchen environment where ingredients may be handled in proximity to one another. For that reason, DinePavilion cannot guarantee that any dish is completely free from particular allergens. If you have a serious allergy or dietary concern, please discuss it directly with staff before ordering.

Entry, identification and service

Entry, service and participation may be managed to help maintain a safe, respectful and enjoyable venue environment and to meet applicable law. Guests may be asked for identification where appropriate. DinePavilion may make reasonable decisions about entry, service or participation where needed for safety, lawful compliance, venue capacity or respectful conduct. This is not intended to impose a blanket age rule or dress code; any relevant conditions will be communicated when they apply.

Casino Lounge and responsible entertainment

Poker / Roulette / Blackjack

Hosted social entertainment

Poker, roulette and blackjack at DinePavilion are physical, face-to-face, hosted social entertainment offered within the venue’s evening atmosphere. The focus is on shared table interaction, considered hosting and a respectful room experience. Activity-specific instructions provided by hosts or staff form part of the conditions for participation and must be followed. Guests should engage in a way that supports the comfort of others and the smooth operation of the evening, including any directions about table flow, seating or capacity.

Responsible participation

Responsible entertainment matters at DinePavilion. Please participate in a way that feels comfortable and enjoyable for you and considerate of those around you. Respect staff guidance at all times. If an experience no longer feels comfortable or enjoyable, take a break or speak with a member of staff for assistance. We ask every guest to help maintain a calm, social and welcoming atmosphere throughout the evening.

Venue directions and participation conditions

DinePavilion may set or update reasonable activity conditions, capacity limits, session timing or participation directions to support safety, comfort and smooth venue operation. These directions may respond to the room, the nature of a hosted experience or operational requirements on a particular evening. Please respect staff decisions and directions. DinePavilion does not guarantee that a particular activity, table position or session will be available at a particular time.

Guest conduct and venue care

Respectful behaviour

DinePavilion is a shared dining and evening environment. Guests are expected to behave respectfully toward other guests, staff, performers and hosts, and to help preserve the considered atmosphere of the venue. Conduct that is unsafe, unlawful, threatening, discriminatory, harassing or disruptive is not acceptable.

Threatening or intimidating behaviour
Harassment or discriminatory conduct
Conduct that disrupts other guests or staff
Unsafe or unlawful actions

Damage, safety and staff directions

Guests are expected to take reasonable care of venue property and to follow reasonable staff safety directions. Where permitted by applicable law, a guest may be responsible for loss or damage caused through their actions. DinePavilion may take reasonable steps to protect guests, staff and property, including making operational decisions needed to maintain a safe and respectful environment. These steps are intended to support the shared experience, not to diminish the hospitality offered to guests.

Content, intellectual property and links

DinePavilion material

DinePavilion content

Website content, including text, photography, design, branding and other materials, is owned by or licensed to DinePavilion unless stated otherwise. It may not be copied, reproduced, adapted, distributed or used without permission, except as allowed by applicable law. Nothing in these terms is intended to exclude rights that cannot lawfully be excluded. Requests to use DinePavilion content should be made before the proposed use takes place.

Third-party links

External links may be provided for convenience. DinePavilion does not control third-party websites and does not accept responsibility for their content, availability, security or practices. A link does not necessarily indicate endorsement. Before using an external website or service, please read its relevant terms and privacy information and make your own assessment of whether it is appropriate for you.

Liability, privacy and governing conditions

To the extent permitted by law

Limitation of liability

To the extent permitted by law, DinePavilion is not liable for indirect or consequential loss arising from use of the website or attendance at the venue. This includes loss that is not a direct result of DinePavilion’s conduct or that could not reasonably have been anticipated. Nothing in these terms is intended to exclude, restrict or modify rights, remedies, guarantees or conditions that cannot be excluded under applicable law. Any limitation applies only to the extent it is lawful and effective.

Privacy and information

Personal information handled through the website or relevant guest interactions is managed in accordance with DinePavilion’s Privacy Policy. That policy explains the relevant approach to privacy and should be read alongside these Terms and Conditions where personal information is involved.

Governing conditions

These Terms and Conditions are intended to operate under applicable law. They should be interpreted in a manner that gives effect to lawful rights and obligations while preserving any protections that apply to visitors, guests and DinePavilion.

Severability

If any provision of these terms is found to be unenforceable, invalid or otherwise ineffective, that provision will operate only to the extent permitted, and the remaining provisions will continue to operate as far as applicable law allows.

Changes and terms enquiries

Changes to these terms

DinePavilion may update these Terms and Conditions from time to time. Updates take effect when published on this page unless a different effective date is stated. Please check this page periodically, particularly before relying on terms for a future visit or interaction. An update will apply prospectively to the extent permitted by law.

Questions about these terms

If you have a question specifically about these Terms and Conditions, please email DinePavilion at [email protected].